For Monthly Membership Subscriptions
We offer Membership subscriptions to a limited delivery zone in the Tri-State area. Delivery and Shipping is complimentary for all Memberships. Local Members receive Local Hand-Delivery during the first full week of the month on your selected delivery night. Members outside of NYC receive Shipping Delivery during the second full week of the month on your selected delivery day. We ship with eco-friendly insulated packaging (no styrofoam here!) and plenty of dry ice to make sure your pints arrive safe, sound, and solid.
For Pint Packs
We offer Nationwide Shipping, Local Hand-Delivery, and Store Pickup at our Tasting Room. Shipping and Delivery Fees are calculated at checkout depending on your zip code.
We ship with eco-friendly insulated packaging (no styrofoam here!) and plenty of dry ice to make sure your pints arrive safe, sound, and solid. General shipping calculations are below. These include our insulated shipping box + the FedEx shipping rate. Remember, we opted for eco-responsible shippers so all orders are priced for two-day transit whether by ground or by air.
*Store Pickup is Free
*Local Hand-Delivery is $10. Neighborhoods include Manhattan, Brooklyn, Long Island City.
*To Eastern US is $22-25 (FedEx Ground 1-2 day Ground). States include: NY, NJ, CT, MA, ME, PA, VT, DE, MD, WV, VA, RI, NC, SC, TN, KY, OH, IN, IL, MI, GA
*To Middle US + Florida $55-65 (FedEx Express Two Day). States include: AL, MS, FL, LA, AR, MO, IA, WI, MN, ND, SD, NE, KS, OK, TX
*To Western US $65-85 (FedEx Express Two Day). States include: NM, CO, WY, MT, UT, AZ, ID, NV, OR, WA, CA
*We do not yet ship outside of the continental US
Store Pickups can be made anytime during our open hours at our Brooklyn Tasting Room.
Local Hand-Delivery is every week on Thursday evening. At checkout you select your delivery date and delivery window, 7-9pm or 9-11pm.
We ship every week on Tuesdays only. Your package will arrive on Wednesday or Thursday. We will send you a tracking link as soon as your package is out the door.
Orders must be placed by 10am est on Monday to be shipped, delivered, or picked up that week. All orders in after 10am est on Monday will be fulfilled the following week.
For Seasonal Pint Pack Subscriptions
We offer Nationwide Shipping, Local Hand-Delivery, and Store Pickup at our Tasting Room. Your first order will arrive on the date selected at checkout. Starting the following month, your order will always arrive the first full week of every month – Wednesday for nationwide shipping and Thursday for local hand-delivery. Orders must be placed by the last Monday of the month to receive the current month's flavors.
For Swag and other Merch
All non-ice cream purchases are shipped FedEx Ground, with a $10-20 fee calculated at checkout depending on your zip code.
How we ship our 'scream
We ship with eco-friendly insulated packaging (no styrofoam here!) and plenty of dry ice to make sure your pints arrive safe, sound, and solid. Because we opted against styrofoam, we must ship our 'scream by Two Day Ground or Two Day Air, no matter how far from Brooklyn you are. Hence, our escalated shipping rates. Once you receive your shipment, please follow our instructions for safe disposal of the included dry ice. It's VERY dangerous. Please also recycle your packaging!
Dry Ice Safety Recommendations: Dry ice is our best friend. A very dangerous friend. But our best. PLEASE USE CAUTION with the dry ice. Do not touch it!
Always handle dry ice with care, and wear protective cloth (an oven mitt or kitchen towel) whenever handling it. Leave the dry ice at room temperature in a well-ventilated area. It will eventually sublimate from solid to gas – like magic. Keep away from children and pets! And do not leave the dry ice on a tiled or solid surface countertop as the extreme cold may crack it.
How to recycle your MilkMade Shipper: Follow our step by step recycling recommendations. It is recommended to first separate the components by simply tearing, or slitting the outer poly film and removing the insulation pad. The cotton insulation material can be recycled at any recycling facility which accepts cotton fiber. If disposed of in a trash receptacle, the insulation is completely aerobically and anaerobically biodegradable in less than one year. The outer film can be recycled as a #4 plastic. If disposed of in a trash receptacle, it does contain a patented additive that promotes and accelerates biodegradation.
You have our word: Shipping ice cream is a tricky business but you have our guarantee that your pints will arrive safe, sound, and solid. If you are not happy with the shipment, please kindly let us know. We will reship or issue a refund for your order.